Effective Date: Feb 1, 2025]
1. Introduction
This Privacy Policy explains how 1484255 B.C. LTD. ("Company," "we," "us," or "our") collects, uses, and protects user data when you use our cloud-based AXAIA product (the "Service") and visit our website.
2. Information We Collect
The categories of personal information we collect, as defined under the California Consumer Privacy Act (CCPA), include:
Identifiers: Such as name, email address, payment details, IP address, and online identifiers.Internet or Other Electronic Network Activity: Such as X engagement data, website browsing history, and interaction logs with our platform.Commercial Information: Such as records of services purchased or considered.Geo-location Data: Such as IP-based location information.Inferences: Data derived from user interactions with our AI models and engagement data to improve service performance.
3. Sensitive Information
We do not collect or process sensitive personal information, such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health information, or information about sexual orientation.
4. How We Use Your Data
Provide and operate the AXAIA cloud-based Service.Improve AI performance through aggregated, anonymized data.Process payments and manage billing.Communicate updates, system notifications, and support inquiries.Ensure compliance with platform requirements (e.g., X) and prevent misuse.Analyze user behavior to improve the Service and website functionality.Improve our website’s content, usability, and overall user experience.Comply with legal obligations and cooperate with regulators as required.
5. Data Sharing
We do not sell user data. We only share data with:
X API for engagement automation.LLM providers for AI processing.Cloud hosting services (Contabo Servers) for storing and processing data.Analytics providers to monitor and analyze website and Service usage trends.Regulators or law enforcement authorities when legally required.
6. Third-Party Data Sources
In some cases, we may receive data from third parties (e.g., X platform, partners). We take reasonable steps to ensure the data is accurate and aligned with this policy.
7. Data Security
We implement security measures, including encryption, access controls, and secure data storage, to protect user data. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain user data as long as necessary to provide the Service and comply with legal obligations.Most data is retained for up to 7 years for administrative and legal purposes.Users may request data deletion, subject to regulatory obligations.
9. User Rights, Access & Correction
Users can request access to their data.Deletion: Users can request data removal.Updating Information: Users are encouraged to notify us if their personal information changes to maintain data accuracy.AI Training Data Usage: By using the Service, users agree that their data may be used to improve our AI models. Users cannot opt out of this data usage, as it is essential to the performance and enhancement of our Service. Data used for training is aggregated and anonymized where possible.
10. Cookies & Tracking
We use cookies to enhance user experience, analyze website and Service usage, and improve functionality.Users can manage cookie preferences through their browser settings.Do Not Track Signals: Our website does not respond to browser “Do Not Track” (DNT) signals. We treat all users equally and do not alter our data collection practices when a DNT signal is received.
11. Links to Third-Party Sites
Our website and Service may contain links to other websites. We are not responsible for the content, security, or privacy practices of third-party sites.
12. Children’s Privacy
Our website and Service are not intended for individuals under the age of 13. We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.
13. International Data Transfers
Our website and Service may store and process data outside of the user’s country. By using our website and Service, users consent to such transfers.
14. U.S. Privacy Rights (CCPA and CalOPPA)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request details about the personal information we collect, how we use it, and who we share it with.Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.Right to Opt-Out: We do not sell personal data. If this changes, you will have the right to opt-out.Non-Discrimination: We will not discriminate against you for exercising your rights.
To submit a request regarding your rights under CCPA, please contact us through the chatbot on our website or via email at [Your Email Address]. We may verify your identity before processing your request. We will respond within 45 days as required by law.
15. Complaints & Disputes
If you have concerns or complaints about our privacy practices, contact us using the details below. We will respond promptly and work to resolve your issue.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes by updating the date at the top of this document.
17. Contact Us
For privacy concerns, contact us via the chatbot on our website.
Effective Date: Feb 1, 2025
1. Introduction
Welcome to AXAIA, provided by 1484255 B.C. LTD. ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access and use of our Autonomous X Engagement Agent and Brand Communication Strategy services (collectively, the "Services"). By using our Services, you agree to these Terms.
2. Service Description
AXAIA is a cloud-based, AI-powered engagement automation tool for X (formerly Twitter). It automates interactions and enhances engagement using AI models. We also provide a one-time Brand Communication Strategy service. The Services are provided "as is" and may evolve over time.
3. Onboarding Process
Users are required to complete an onboarding form to activate the Services.Users must provide accurate and up-to-date information during onboarding.We are not responsible for errors resulting from incorrect information provided by users.
4. Payment & Subscription
AXAIA operates on a monthly subscription model, billed via Stripe.The Brand Communication Strategy service is a one-time payment.Payments are non-refundable.We reserve the right to adjust pricing with prior notice.
5. Acceptable Use Policy
Users agree not to:
Use the Services in violation of X’s policies.Engage in spam, harassment, or any unethical activity.Attempt to reverse-engineer, modify, or disrupt our Services.Violate any applicable laws.
We reserve the right to suspend or terminate Services for users violating these terms.
6. Data Usage & AI Training
We collect and process user engagement data to enhance our AI models.Data used for training is aggregated and anonymized where possible.By using the Service, you agree that your data may be used to improve our AI models.We do not sell or share user data with third parties except for necessary service providers (e.g., X API, LLM providers).
7. Third-Party Services
Our Services integrate with X and third-party AI models.Users acknowledge that third-party services have their own policies.We are not responsible for disruptions caused by third-party providers.
8. AI Bias & Automation Risks
Our AI is designed to act responsibly but may:
Misinterpret user intent.Generate unintended interactions.Produce biased responses due to training limitations.
Users should monitor interactions and adjust settings as needed.
9. Platform Compliance
Our Services are designed to comply with X’s platform policies.Users are responsible for ensuring their accounts remain in compliance with X’s terms.We are not liable for any account bans, suspensions, or restrictions imposed by X.
10. Service Modifications & Uptime Guarantee
We provide a 95% uptime guarantee.We reserve the right to modify, suspend, or discontinue the Services at any time.
11. Intellectual Property
All intellectual property related to the Services, including AI models, software, and branding, is owned by 1484255 B.C. LTD.Users retain ownership of their content but grant us a limited license to process it as part of the Services.
12. Disclaimers & Limitation of Liability
The Services are provided "as is" with no guarantees of engagement outcomes. We are not liable for indirect, incidental, or consequential damages.Our total liability shall not exceed the amount paid by the user in the last three months.
13. Indemnification
Users agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from their use of the Services.
14. Governing Law
These Terms shall be governed by the laws of the Province of British Columbia, Canada.
15. Updates to Terms
We reserve the right to update these Terms at any time. Users will be notified of significant changes.